98baje Privacy Policy

1 General Overview

This privacy policy applies to the 98baje platform (https://98baje.lat). This policy explains how we collect, store, process, and protect the personal information of our users. By creating an account on 98baje or using our services, you consent to the terms of this privacy policy.

This privacy policy has been prepared in compliance with applicable laws and data protection regulations in Bangladesh. We follow international standards for data protection and treat your privacy as our highest priority.

If this policy needs to be changed, we will publish a notice on the platform and inform you via your registered email. If you continue using the platform after the changes, you will be considered to have consented to the updated policy.

2 What Types of Information We Collect

To operate our services without interruption and to provide you with the best experience, 98baje collects the following types of information:

• Identity Information: Full name, date of birth (for age verification), gender, and details from a national identity card or passport (where applicable).
• Contact Information: Email address and mobile number.
• Financial Information: Details of payment methods such as bKash, Nagad, Rocket, or Upay account information, transaction history, and balance-related information.
• Account Information: Username, password (in encrypted form), account creation date, and activity logs.
• Gaming Information: Play history, bet amounts, win and loss records, and preferred game information.
• Technical Information: IP address, browser type and version, operating system, device information, and session data.
• Cookie and Tracking Information: Analytical information related to website browsing behavior, page visit times, and frequency.

3 Sources of Information Collection

We may collect information from various sources:

• Directly Provided Information: What you provide yourself during account registration, profile updates, completing transactions, or contacting customer support.
• Automatic Collection: Information collected automatically through cookies, log files, and similar technologies when you use our platform.
• Third Parties: Information received from payment processors and identity verification service providers, where needed to meet legal obligations.

4 Purpose of Using Information

98baje uses your information only for specific, legitimate, and clearly defined purposes. We will not use your information for any purpose other than those described below:

• Account Management: To create, manage, and secure your account and to verify your identity.
• Service Delivery: For gaming services, transaction processing, bonus distribution, and VIP program management.
• Customer Support: To respond to your complaints, questions, and support requests.
• Security and Prevention: To detect and prevent fraud, ensure account security, and investigate suspicious activity.
• Legal Obligations: To comply with applicable laws, regulations, and directives from regulatory authorities.
• Responsible Gaming: To identify signs of excessive gaming and to help users play responsibly.
• Service Improvement: For analysis and research to improve the quality of our platform, products, and services.
• Communications: To send policy changes, important updates, or relevant promotional information (based on your consent).

5 When Information Is Shared with Third Parties

98baje does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Service Providers: Necessary information is shared with payment platforms such as bKash, Nagad, Rocket, and Upay to complete financial transactions. These providers have their own privacy policies.
• Technology Service Providers: With technology partners who assist with hosting, security, analytics, and customer service management, who operate under strict confidentiality agreements.
• Legal Authorities: Required information may be provided based on court orders, government directives, or lawful requests from law enforcement agencies.
• Security Protection: With relevant authorities to prevent fraud, money laundering, or other unlawful activities.
• Business Transfer: In the event of a company merger, acquisition, or asset transfer, you will be notified in advance.

Before sharing information with any third party, we ensure that they follow appropriate security measures and use the information only for the specified purpose.

6 Security Methods and Technology

To protect your personal and financial information, 98baje applies multiple industry-standard security measures:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by strong SSL encryption.
• Password Hashing: Your password is never stored directly — it is encrypted using an advanced cryptographic hashing method.
• Firewall and Intrusion Detection: Our systems are protected 24/7 by firewalls and intrusion detection software.
• Two-Factor Authentication: The option for two-factor authentication for additional account security.
• Regular Security Audits: Our systems go through regular security testing and audits.
• Limited Access: Only authorized staff can access your information and they operate under strict confidentiality agreements.

However, no method of transmitting or storing information over the internet can be claimed to be completely secure. We take every reasonable measure to protect your information, but absolute security cannot be guaranteed.

7 Use of Cookies

98baje uses cookies to improve your browsing experience and ensure the functionality of the platform. Cookies are small text files stored on your device.

• Essential Cookies: Indispensable for the core functionality of the platform — maintaining login sessions, security verification, and so on. These cannot be disabled.
• Functionality Cookies: Help remember your preferred language, theme, and other personalization settings.
• Analytics Cookies: Used to analyze user behavior on our platform in order to improve service quality.
• Marketing Cookies: For displaying relevant promotional content, only with your consent.

You can control or delete most cookies by changing your browser settings. However, disabling essential cookies may limit some functionality of the platform.

8 How Long Information Is Retained

98baje retains information according to the following policies:

• Active Account Information: For as long as your account is active and for the period necessary to provide services.
• Financial Transaction Records: For the period required to meet legal obligations, generally a minimum of five years.
• After Account Closure: Even after an account is closed, certain information may be retained for legal, regulatory, or dispute resolution purposes.
• Marketing Communications: Until you opt out or your account becomes inactive.
• Technical Logs: Retained for a set period for security and troubleshooting, then securely deleted.

Once the need for retention has ended, we delete or anonymize your information using secure methods.

9 Your Information Rights

98baje respects and is committed to upholding the following rights regarding your information:

• Right to Access: You may request a copy of your personal information held by us at any time.
• Right to Correction: If your information contains any errors or is incomplete, you may request that it be corrected or updated.
• Right to Deletion: In certain circumstances you may request deletion of your personal information, though this right may be limited where legal obligations apply.
• Right to Object to Processing: You may object to the processing of your information for certain purposes, particularly in the case of marketing communications.
• Right to Data Portability: You may request your information in a convenient format.
• Right to Withdraw Consent: You may withdraw your consent at any time, though this will not affect the validity of any processing carried out before the withdrawal.

To exercise these rights, please contact us. We will respond to your request as quickly as possible.

10 Age Verification and Minor Protection

98baje strictly provides services only to those aged 21 and above. We do not intentionally collect any personal information from minors.

Age verification must be completed at the time of registration, and providing false information will result in immediate account closure. If evidence comes to our attention that a minor has created an account, we will immediately delete that account and the associated information and, if necessary, notify the relevant authorities.

If a parent or guardian believes that their minor child has registered on our platform, please contact [email protected] immediately.

11 The Role of Information in Responsible Gaming

We use your gaming information to help ensure your wellbeing. By analyzing your gaming behavior, we do the following:

• Identify signs of excessive gaming and send alerts where necessary.
• Voluntary limit-setting options — deposit limits, bet limits, and session time limits.
• The option to suspend your account for a set period through a self-exclusion program.

To learn more about responsible gaming, visit our Responsible Gaming page.