Frequently Asked Questions
Answers to all your questions about 98baje
Accounts, deposits and withdrawals, games, bonuses, and security — find detailed answers to the most common questions from players in Bangladesh all in one place.
98baje is a trusted online gaming platform in Bangladesh where you can enjoy cricket betting, slots, live casino, and many more games. From new players to experienced users, many questions come to mind. On this page we have organised those questions into five important categories: account and registration, deposits and withdrawals, games and gameplay, bonuses and promotions, and security and responsible gaming. If you do not find an answer to your question here, our 24/7 Bengali live chat support is always ready to help.
Account and Registration
To open an account at 98baje you need a valid mobile number, a unique username, and a strong password. The registration process is conducted entirely in Bengali and can be completed in just a few minutes. Make sure to provide accurate information to avoid any issues with withdrawals later on.
No, only one account per person is allowed at 98baje. Creating multiple accounts violates the platform's rules and may result in account termination. If you have forgotten your password or are having trouble accessing your account, please contact our support team.
If you have trouble logging in, first clear your browser cache and make sure you are using the correct mobile number and password. If you have forgotten your password, use the "Forgot Password" option. If the problem persists, contact support from the 98baje Login page — our team provides assistance in Bengali 24/7.
Yes, 98baje places importance on account verification to ensure safe and responsible gaming. Identity confirmation may be required especially for large withdrawal amounts. This keeps your account secure and prevents misuse by third parties.
To change your mobile number you need to contact our support team directly via live chat. For security reasons this change cannot be made on your own — the support team will assist you after verifying your identity.
Deposits and Withdrawals
Deposits from bKash are nearly instant — your 98baje account balance is usually updated within a few seconds to a few minutes. Occasional minor delays may occur due to network issues. The minimum deposit amount is ৳100.
Yes, deposits at 98baje can also be made via Nagad, Rocket, and Upay. Just like bKash, the minimum deposit amount for these methods is ৳100 and deposits are processed almost instantly. Use any mobile banking method to transact safely.
The minimum withdrawal amount at 98baje is ৳800. After submitting a withdrawal request, the money typically arrives in your bKash, Nagad, Rocket, or Upay account within 1 hour. Make sure your payment account details are correct before withdrawing.
98baje does not charge any extra fees for deposits or withdrawals. However, bKash, Nagad, Rocket, or Upay may apply their own transaction charges according to the policies of the respective mobile banking provider. Contact support for more information.
For any withdrawal issues, contact our 24/7 Bengali live chat. Alternatively you can write to [email protected]. Providing your transaction reference number and a description of the issue will help us resolve it faster.
Yes, you can deposit money multiple times a day as long as each transaction is at least ৳100. Each deposit is processed separately. However, it is advisable to set a personal budget and play responsibly.
Games and Gameplay
To bet on BPL and other cricket matches at 98baje, go to the cricket section. You can place bets both before the match starts and while it is live. Markets such as match winner, total runs, and toss winner are available. Check the odds carefully and set a budget before placing bets.
RTP (Return to Player) is a theoretical percentage indicating how much money a game returns to players over the long term. For example, a 95% RTP means an average of ৳95 comes back for every ৳100 wagered — but this is a statistical average and is not guaranteed on every round. All slots at 98baje follow fair play principles.
Yes, 98baje is fully mobile-friendly. All games — cricket betting, slots, live casino — can be played from the browser on any Android or iOS smartphone. There is no need to download a separate app; the full experience is available directly in the browser.
The 98baje live casino features games from top providers such as Evolution Gaming and Ezugi. You can play live roulette, live blackjack, live baccarat, Sic Bo, and various other table games with real dealers. Enjoy the complete casino experience through HD streaming.
All games at 98baje are run through certified providers (Pragmatic Play, PG Soft, JILI, Spribe, etc.) that use an RNG (Random Number Generator). This technology ensures every result is completely random and not predetermined. All data is secured through SSL encryption.
Bonuses and Promotions
The 98baje welcome bonus is up to 150% of your first deposit, with a maximum of ৳20,000. For example: depositing ৳1,000 gives you a ৳1,500 bonus, making your total balance ৳2,500. A 20x wagering requirement must be met before the bonus can be withdrawn. Log in to claim the bonus.
A 20x wagering requirement means you must place bets totalling 20 times the bonus amount before you can withdraw it. For example, if you receive a ৳1,500 bonus, you need to wager ৳1,500 × 20 = ৳30,000 in total. After meeting this condition, winnings from the bonus can be withdrawn.
The 98baje VIP program has 5 tiers: Bronze (up to 0.3% weekly cashback), Silver (0.6%), Gold (0.9%), Platinum (1.2%), and Diamond (up to 1.5% cashback). Playing regularly and staying active on the platform allows you to advance to higher tiers. Each tier comes with special benefits and priority service.
A Kenio bonus number is a special promotional code that can be used to receive additional benefits. You will find detailed information and active codes on the Kenio bonus number page. The rules for using codes and the applicable terms and conditions are listed there, so it is a good idea to read them before use.
The games eligible for bonus use depend on specific terms and conditions. Generally, bonuses can be used most freely on slots games. The bonus contribution may differ for live casino or sports betting. See the terms and conditions page for the specific bonus terms.
Security and Responsible Gaming
Yes, 98baje uses SSL encryption technology to keep all personal and financial information secure. Your personal information is never shared with third parties. Read our privacy policy page for more details.
Yes, 98baje is only for those aged 21 and above. Opening an account and playing games by minors is strictly prohibited. The platform maintains age verification measures and is committed to responsible gaming.
98baje places the highest importance on responsible gaming. You can set deposit limits for yourself, take a temporary break, or use the self-exclusion option. Visit our responsible gaming page for detailed information and support.
To self-exclude, contact our live chat support or email [email protected]. Once your request is received, the support team can place restrictions on your account for a set period or permanently.
If you suspect a breach, change your password immediately and notify us via live chat. The support team can temporarily lock your account and investigate. Use a strong password for security and do not share your login details with anyone.
Yes, deposit limits, session time restrictions, and self-exclusion options are available to protect a family member's account. Our responsible gaming page also contains detailed information on preventing gaming addiction. Contact the support team if needed.
Still have questions? Contact support
Our Bengali support team is with you 24 hours a day, 7 days a week — get solutions to any issue via live chat or email.
Email: [email protected]